RETURN & REFUND POLICY:
We want you to love the product you purchased from Adorable Pots…a lot.
If for any reason you are not satisfied with your order the item(s) can be returned within 14 days of delivery of your order for a refund or exchange. Return shipping will be covered by customers and all refunds related products will be issued within 7 business days, not including holidays or weekends of receipt of returned products, provided the product is in a new and unused condition.
Items should be returned in their original packaging to ensure they are adequately protected in transit. Items should be returned new, unused, and with all Adorable Pots tags still attached.
Returns that are damaged, soiled, altered, or otherwise unacceptable as determined by Adorable Pots in its sole discretion, may not be accepted and may be sent back to the customer. Items sent back without attached tags will not be accepted under any circumstance.
ARRANGING A RETURN:
To arrange a return, please email firstname.lastname@example.org with your account information, order number, product information, the reason for the return, and whether you would prefer a refund or exchange. We will reply with a return shipping label you can use to ship your product back to our warehouse.
Refunds will be confirmed via email. The original shipping cost is non-refundable.
Our return address is:
609 N Piping Rock Road,
Virginia Beach, VA, 23452